At Packaging Bank, your privacy and the protection of your personal information are our top priorities. As a leading packaging supplier in the United States, we understand the importance of maintaining trust and transparency when it comes to how we collect, use, and safeguard your data.
This Privacy Policy outlines the type of information we collect, how we use it, and the steps we take to ensure your data stays secure when you interact with our website, products, and services. Please read this policy carefully to understand your rights and how Packaging Bank protects your privacy in compliance with U.S. privacy laws and industry standards.
1. Information We Collect
When you visit our website (www.packagingbank.com), place an order, or contact us for custom packaging solutions, we may collect both personal and non-personal data to enhance your experience.
Personal Information:
We may collect the following personal information when you interact with our website:
- Full Name
- Email Address
- Phone Number
- Billing and Shipping Address
- Payment Details (only processed through secure gateways)
- Company Name (if applicable)
Non-Personal Information:
We may also collect non-identifiable data such as:
- IP address
- Browser type and version
- Pages visited and time spent on site
- Referring websites
- Device type and location data (approximate)
This data helps us understand user behavior, improve site performance, and customize our services to better meet your needs.
2. How We Use Your Information
At Packaging Bank, we use your data solely for legitimate business purposes. Your information is never sold, traded, or rented to third parties. We use your personal information in the following ways:
- To Process Orders: We need your name, contact information, and payment details to process and deliver your packaging orders.
- Customer Support: Your details help us respond to your inquiries, assist, and manage your account.
- Marketing Communication: With your consent, we may send promotional emails about new packaging products, offers, and updates related to custom, wholesale, and eco-friendly packaging solutions.
- Site Improvements: Non-personal data helps us analyze traffic and user engagement to optimize our website design, layout, and content.
3. Cookies and Tracking Technologies
Our website uses cookies and related technologies to personalize your experience and understand how visitors interact with our site.
Cookies help us:
- Remember user preferences
- Maintain your shopping cart session
- Track site performance and usability
- Serve relevant ads through platforms like Google or Meta
You can manage or disable cookies via your browser settings. However, please note that disabling cookies may impact the full functionality of our site.
4. Data Security and Protection
We take the protection of your data seriously. Our website uses SSL (Secure Socket Layer) encryption to protect sensitive information during transmission. We also work with trusted third-party payment gateways that follow PCI-DSS (Payment Card Industry Data Security Standard) compliance.
In addition:
- We use firewalls and anti-malware tools to protect our website infrastructure.
- Access to your data is limited to authorized staff members who require it for legitimate business functions.
- We never store your full credit card information on our servers.
Our data protection practices ensure a secure online shopping experience, whether you’re ordering custom bath bomb boxes, wholesale food packaging, or retail gift boxes.
5. Third-Party Sharing
We do not sell or rent your data to outside parties. However, we may share your information with trusted service providers who assist us in operating our website, conducting business, or serving you, such as:
- Payment processing services
- Shipping and logistics partners
- Email marketing platforms
- IT support providers
These partners are bound by confidentiality agreements and are prohibited from using your data for any other purpose.
We may also disclose your personal information to comply with legal obligations, enforce our site policies, or protect our or others’ rights, property, or safety.
6. Your Rights and Choices
As a Packaging Bank customer, you have full control over your data. You can:
- Request access to the information we hold about you
- Update or correct your personal information
- Opt out of marketing communications at any time
- Request deletion of your data (subject to legal and record-keeping requirements)
To exercise your privacy rights, contact us at info@packagingbank.com or use the contact form available on our website.
7. Data Retention
We retain your data only as long as necessary to fulfill the purposes outlined in this policy, including legal and reporting obligations. After that, your information is securely deleted or anonymized.
If you placed an order or contacted us, we may keep certain details on file for record-keeping, accounting, and legal purposes, under U.S. business regulations.
8. Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately so we can delete the information.
9. Privacy Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our business, technology, legal requirements, or customer feedback. When we do, we’ll revise the “Last Updated” date at the bottom of this page.
We encourage you to review this page regularly to stay informed about how we protect your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please don’t hesitate to reach out.
Last Updated: May 2025
Protecting your privacy isn’t just a policy—it’s a commitment. Thank you for trusting Packaging Bank for your packaging needs.